General conditions

Article 1: Definitions.

In these general terms and conditions, the following definitions shall apply:
  1. Van der Meulen: Van der Meulen De Meesterbakkers, located at * Moounebuorren 24-32, 9074 CK Hallum, Netherlands, registered with the Chamber of Commerce under number KVK 01046906.
  2. Customer: Any natural or legal person who enters into an agreement with Van der Meulen or uses the website https://meulenholland.nl.
  3. Products: The products offered by Van der Meulen, including crackers, rusks, toast and other foods.
  4. Agreement: Any agreement established between Van der Meulen and the customer.

Article 2: Applicability

  1. These general terms and conditions apply to all offers, orders and agreements between Van der Meulen and the customer.
  2. Deviations from these terms and conditions are valid only if agreed in writing.
  3. By placing an order, the customer accepts the applicability of these general terms and conditions.

Article 3: Offers and Agreements.

  1. All offers from Van der Meulen are without obligation and subject to availability.
  2. An agreement comes into effect at the moment Van der Meulen has confirmed the customer’s order in writing or electronically.
  3. Van der Meulen reserves the right to refuse orders or request additional information

Article 4: Prices and Payment

  1. The prices listed on the website include VAT and exclude any shipping costs unless otherwise indicated.
  2. Payment shall be made in the manner specified by Van der Meulen.
  3. In case of late payment, the customer is legally in default and Van der Meulen is entitled to charge statutory interest and collection costs.

Article 5: Delivery and Delivery Time

  1. Van der Meulen strives to deliver the order within the specified delivery time.
  2. Delivery is made to the address provided by the customer.
  3. Exceeding the delivery time does not entitle the customer to compensation, unless otherwise agreed in writing.

Article 6: Returns and Right of Withdrawal

  1. The customer has the right to revoke the agreement without giving reasons within 14 days of receiving the products.
  2. The customer must return the products in their original condition and packaging.
  3. Return shipping costs shall be borne by the customer unless otherwise agreed.

Article 7: Liability

  1. Van der Meulen shall not be liable for any damage resulting from the use of the products, unless there is intent or gross negligence.
  2. Van der Meulen’s liability shall in all cases be limited to the amount of the price paid by the customer for the products.

Article 8: Force Majeure

  1. Van der Meulen shall not be bound to fulfill any obligation to the customer if Van der Meulen is prevented from doing so due to force majeure.
  2. Force majeure means any circumstance beyond the will and control of Van der Meulen, as a result of which fulfillment of obligations to the customer is prevented in whole or in part.

Article 9: Complaints and Disputes

  1. Complaints about Van der Meulen’s products or services should be made in writing within a reasonable period of time.
  2. Agreements between Van der Meulen and the customer are exclusively governed by Dutch law.
  3. Disputes shall be submitted to the competent court in Leeuwarden, unless mandatory law provides otherwise.

Article 10: Privacy and Data Processing.

  1. Van der Meulen respects customer privacy and processes personal data in accordance with applicable privacy laws. Please refer to our Privacy Policy.